I hate writing negative reviews and this one is no...

I hate writing negative reviews and this one is no different. In an age of technology and efficiency, this place needs to get with it. While I appreciate the ladies running the show are old fashioned, manually writing down everything, manually calculating pricing and weights, and manually taking down orders and shipping addresses while the line is out the door should be a sign that you need to conform to the times. What went from an hour long lunch break with the boss lady stopping by to pick up my 9 day order-ahead of time order, turned into a 50 mins wait while they made the chocolate bombs and left me to wrap them at work because I was late. I d like to think I was the exception however while standing there several customers were calling to ask where their deliveries were that were due over an hour before and the business was closing for the weekend in 30 mins, etc. Don t get me wrong the chocolate bombs were great and the ladies were friendly and apologetic, but poor customer service and terrible business execution will keep me from coming here again. With tech being so advanced and the ease to make everything digital and efficient, there is no reason to continue operating like this unless all you want to cater to is retirees who aren t in a hurry or who don t care if their planned orders arrive on time or if at all.