Natasha Espaillat

Review of 1500 Degrees Restaurant at the...

Definitely not what is use to be. Spent a couple d...

Definitely not what is use to be. Spent a couple days at the hotel and it was the worst experience I have ever had in my life. After complaining to management about the adult pool being closed and not being previously notified, the second pool closed for a wedding several days and the only pool left filled with children all day had pool side service serving rotten coconut and taking 40 mins per drink order, rooms not having irons nor toiletries, and maintenance men standing in my balcony while I am nude (and I submitted pictures/proof) all I got was a empty apology. When I followed up I was completely ghosted by management. I have stayed here several times and each time the quality decreased and for me this is rock bottom. Definitely don't recommend and will be pursing legal action against them and forwarding all my expenses. Will take my talents back to Fountain Bleau or Soho Beach House.

UPDATE: The owner/manager reached out by replying to this review. I emailed him as suggested. Never received a response. Not surprised at all.