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Katie Voss

3 years ago

I think it s wonderful this is a sanctuary for the...

I think it s wonderful this is a sanctuary for the animals. I have a few, what I hope to be helpful suggestions:

(1) your check in groups put us in Group A or Group B. We had to group together (in parties of 20-30 people for nearly 40 minutes (how is that adhering to covid guidelines in CA?) We had to wait and watch a video of how the animals in the sanctuary were abused. I think all of us understood that. It s why we paid the hearty prices for entry.

(2) We were required to 40 minutes wait in line of we paid 2 hours experience... So really 1 hour and 20 minutes of group led experience. There was no permission to wander and experience this freely.

(3) This environment is not designed for children under 10 (note: running and climbing are on the do not rules told to us 40 minute in).

Extremely disappointed.

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