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Cindy Cowell

4 years ago

I have been trying since March to get their accoun...

I have been trying since March to get their accounting error fixed. I pay my house payment EARLY, before the 1st of every month, yet they say it is late. I am so disappointed that my loan was transferred to them from the bank in Kansas. No one contacts you, or they can't help you. I have sent a document showing every payment made by me and the local bank has sent in my records as well, yet it still isn't fixed. Now my payment has almost doubled with no explanation. Do not use this lender. I am filing complaints with the CFPD over this institution's practices, as well as the state Attorney General, and BBB. Thank you triad for ruining my credit that I built up over 59 years, it only took you since January 2020 to ruin it.

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