Horrible experience, this is a SCAM! I attended a ...

Horrible experience, this is a SCAM! I attended a timeshare presentation and did not receive the acknowledgement letter afterwards. I tried calling the 844 number printed on the brochure to notify them and the number was not even in service! I then had to research an alternative number and was finally able to speak to a representative, after a 50 minute hold time, regarding the letter. A month later I receive a letter in the mail stating the voucher was voided. I called to follow up, after 45 minutes of being on hold, I was told it was automatically voided and they had no documentation of me calling a month prior and that nothing could be done. What a waste of time! At least offer a solution to rectify the issue instead of telling me, Sorry I have no documentation you called and the computer automatically voids applications received past the cut off . Please if you are reading this, never make the same mistake and avoid this company at all costs! I do not even want to imagine what would happen if you actually book a vacation through this company, not even worth it if it is free. STAY AWAY!