Worst completely worst!!!!!!

Worst completely worst!!!!!!
Service is totally bad bymistaken I have taken the package of 1 year and after seeing their service I ask them for refund they were not ready to give and nor they were improving their service.
And after long waiting when they pick up the call they start there drama
"Sir Engineer will come to your home resolve the problem thank you for calling honesty" .
Every week alteast twice I have to call them regarding compilation of internet
They have given the power supply from my house and they were not ready to pay the payment and every time we call they have the excuse on their tongue.
Finally after breaking the connection forcefully they had given the payment.
The staff is totally illiterate I think specially who all are in cabin