The front desk staff was rude and not user friendl...

The front desk staff was rude and not user friendly, ignoring you once you were a customer. Takking on phone in pricate conversation and not willing to get off phone to answer questions. Did not give information or guidance to finding room. Dinning room staff nice but not professional. One gentleman complained about his meal and at no time was there an offer to get him something else or make the tab right. He sent his meal back for not being cooked properly. Afterward I overheard him and his wife talking about her having the same thing as him and that hers had a funny taste as well. Very disappointed in service.