Lawrence Eagle

Review of Opelika Ford Chrysler Dodge Je...

I took my 2004 Dodge Ram 1500 in for a passenger s...

I took my 2004 Dodge Ram 1500 in for a passenger side air bag recall. About an hour after dropping it off Ashley called me and informed me that , as with all vehicles brought into the service department, a "21 point" inspection was done on my truck and it needed additional repairs. She informed me that the truck needed front brakes and a tune up. I told her that I could perform those repairs myself and thanked her for her concern. The next day I went to pick up my truck. I noticed when I saw my truck that none of the brake dust, and it was substantial, on any of my wheels had any signs of fingerprits, smudges, or had been disturbed at all. I found this odd due to the fact I was told the truck needed front brakes. I am not aware of any way to check the brakes on a vehicle without removing the wheel. Maybe there is some new technology that I am not familiar with or maybe I was being sold a service that I didn't need. Either way I would like to know.
I intentionally took my truck to Opelika because I have had similar issues with the dealer in Columbus. It is starting to appear that this kind of thing is common practice. I would appreciate it if someone could clear it up for me. I love my Dodge. It's been a great truck. In fact I left my card with Vonda on the used car side with the info on another Dodge truck I am looking for. Weather or not I purchase another truck from Opelika Dodge is up in the air right now.

Thank you for your concern.