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Logan Eklund

4 years ago

Two huge thumbs up for Regent Sounds from a buddy ...

Two huge thumbs up for Regent Sounds from a buddy out in CANADA! Outstanding customer service, and the best price I could find for the product I ordered. I had been looking to buy a Broadcast by Hudson Electronic and not only did Regent Sounds have the best price out there, they also had a Regent Sounds exclusive version that they had done in collaboration with Hudson Electronic.
These gents are awesome to deal with. Initially I made a mistake my product selection (I ordered the wrong pedal), and in the shipping address and I didn't realize it until after the order had been placed and the transaction approved. I quickly sent an email to Regent Sounds requesting that the order be cancelled. Moment later (despite the facts that there's an 8 or 9 hour time difference between us), I received an email from Dominic letting me know that he had cancelled the order. I selected the right product, fixed the address, and away I went. The package arrived in just 1 week from when it was shipped. Very impressive. Could not be more pleased with the quality product or with the quality service and the unbeatable price. I highly recommend Regent Sounds!

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