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Vivek Ramanna

3 years ago

DON'T WASTE your valuable time at this dealership....

DON'T WASTE your valuable time at this dealership. This is by far the WORST experience I have had, leasing a car.
I contacted this dealership regarding a VOLT Hybrid LT 2019 lease and was promptly given numbers via email. The numbers looked good to me. As soon as I received the numbers, I scheduled an appointment for the very next day and drove all the way in heavy traffic from San Jose.
Now comes the SCAM part. Once I got to the showroom, the sales agent who had sent me the quote (Jacqueline) said that she is not in, but another agent (Frank) will help me. Frank got me a quote that was $100 more than the one I got via email. When I showed him what I received, he said that this deal cannot be agreed on. I really felt that there was something fishy. It felt like one of those dealerships who call you in promising to get you a cheap number and when you come in, they raise the prices.
We were at the dealership for almost 2 hours!!!!

Bottomline: If you commit to a price, honor it. Don't fool your customers.

I really feel cheated!!!!

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