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casey tapia

3 years ago

I have an appointment for 3:30pm I arrived earlie...

I have an appointment for 3:30pm I arrived earlier than my appointment by a few hours hoping I could get seen. This is because as i explained i had to pick up my son at 4 and my husband had to go in for work today when it is normally his day off. So the receptionist said she would ask the dr. She did not pick up a phone nor did she move her her desk to ask the dr if it were possible. I waited 15 min in an empty office with only one old lady waiting to be seen. So I reschedule because one when I went to ask about being seen earlier and her claiming the dr is book with a lot of patients yes I have a later appointment time but again there was only one patient waiting to be seen. Not for nothing but being the receptionist at an office you are the face of the place and being rude to a patient is not something you should be.

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