I booked the honeymoon suite for my wife's thirtie...

I booked the honeymoon suite for my wife's thirtieth birthday, and made absolutely sure we had a north facing room. Every time I brought it up they said that was something you had to do at check in, when we arrived to check in they told us it was something we should have asked about earlier. We ended up getting it but when we went up to check the room out there was a maintenance man in the room, just sitting on the bed. After he left I looked around the room and saw there were rings around the Jacuzzi tub, the handle to the tub was broken off, there were hairs all over, all the in room items were super scuffed and looked more likely to be found in a road side room then a honeymoon suite at a five diamond hotel. When I called the front desk the asked if I'd be willing to stay in another room to which I said I would be happy to, as long as I could check it first. Entering the second room was just as the first, same problems, minus the tub handle. After apologizing the offered to knock $5 off the room, the dirty room which we just looked at. Let's just say my wife and I had to make last minute arrangements for a different hotel.