J

I have called parts and service countless times in...

I have called parts and service countless times in the last 30 minutes. I keep being transferred to a voicemail and to the wrong departments. I was calling for a simple key fob for my car and it seems that nobody at this location can help me. I was hung up on multiple times by a guy named Craig. It is very apparent that this location does not want my business seeing as I am not important enough to talk to someone who can help me. Being a business owner myself I have learned one very important thing about consumers and that is that every customer is just as important as the other. Everyone who I have spoken with has not shown very good customer service. I will not be taking my business to this location.

Comments:

No comments