Bryan Chan

Review of Allpets and Aqualife Clinic

The fishkeeping hobby has always tended to be left...

The fishkeeping hobby has always tended to be left to its own devices regarding medical care of our pet fish and it can feel like a stigma sometimes to go so far as to consult a vet over a fish. However after over 15yrs in the hobby an encounter with a particularly nasty and resistant strain of ich in my oldest and largest aquarium left me so far out of my depth that I decided to give Allpets and Aqualife a call and the experience was pleasantly surprising.

The person on the phone was polite and helpful, forwarding my concerns to Dr Chua immediately, Dr Chua then provided some initial basic advice readily. When I highlighted the fact that it wasn't just a typical ich infestation and sent them some pictures I was immediately invited to come in for a consult. Upon arriving I was greeted by a group of very friendly staff who attended to me promptly. It was a very busy day at the clinic and when I eventually met Dr Chua he was friendly, professional and more importantly seemed genuinely interested in my predicament. He gave me ample time to explain my concerns, listened to all of it, gave me much needed information and in depth explanations on how to best remedy my situation. He even asked me to keep in touch regarding the progress of the treatment which was an unexpected nice touch.

I left feeling much more confident about treating my fish, with proper vet grade medication and a comprehensive list of vet certified information that could help me not just now but in the future. I strongly recommend any aquarist caught in a bind to reach out and give this clinic a try, it didnt cost me much more than what I would have spent on off-the-shelf meds from any given fish store and it sure beats poking around in the dark or on forums seeking sometimes unfounded advice from self-proclaimed fish experts.