Recently, I awoke at 1:30A with no air conditionin...

Recently, I awoke at 1:30A with no air conditioning working in our home. I called Jon Wayne's 24-hour phone line and spoke with Alexis. She said she could schedule a service technician to come out that afternoon between noon and 6:00. My 84-year old husband has severe breathing problems which necessitates cool air in the midst of 99+ degree weather which we were experiencing in Schertz, TX. True to her word, Brian Bonvillian showed up around 2PM to get the cool air back on. It only took him under an hour to make sure our entire a/c system was back in working order. Alexis and Brian worked together to make sure we were happy and healthy in the midst of the severe heat. The sensitivity of Alexis and the humor of Brian made my day. I love Jon Wayne Service Company. There has never been an employee that was anything but special - a credit to your company. So thankful that we are a member of the Jon Wayne Rescue Club.