My mom and I both ordered Dish on the same day. We...

My mom and I both ordered Dish on the same day. We were each promised a $100 gift card. Well I got mine, but my mom didnt get hers. She called and they told her that she wasnt signed up for a gift card. Ive tried to call for 4hrs. They say its a 3min wait time, but i was on hold for over 2hrs!! They are scammers. Calling BBB first thing Monday morning.