Could not recommend this hotel at all. We arrived ...

Could not recommend this hotel at all. We arrived with a pre-paid voucher for a room for 2 nights. The extremely rude, unhelpful Receptionist named Somephone, told us that they did not have a reservation on their system for us and that WE would have to sort it out ourselves with the company we had booked through!! The incompetent Receptionist Named Somephone, asked us to get the company to email her the details of our booking. When they emailed the details through, she give us our keys. We got to the room and while we unpacked wanted a coffee, however there was only one cup, no sugar, creamer or stirrers so we phoned guest services to ask for these. We had finished unpacking by the time these arrived and we were on our way out. Also we asked if the carpet could be vacuumed as it was covered in bits and obviously not clean. However in the time we stayed there, this was never done. We requested a safe as they didn t have one in our room and had to unfortunately ask the Receptionist, named Somephone, who was very arrogant again when dealing with our request. These details spoiled our visit to this hotel and therefore we would never stay her again.