Richard Loh

Review of Shangri La Georgetown,Penang

Overall it was good. The rooms were comfortable an...

Overall it was good. The rooms were comfortable and clean with the necessary amenities. Where Jen can certainly improve will be the food. The room service burger is really not good. The buffet breakfast spread is limited. The toast bread was soft and the sausages & eggs were cold as they were prepared much earlier. Due to the covid, I agree that we are doing our best to serve but I hope Jen will not compromise on the quality and spread.