My experience with the sales department was great....

My experience with the sales department was great. However, I am not at all pleased with the service department at this location. This is my third Mazda, and likely my last I ll because of my unpleasant experience with the service department. They lack customer service skills, they aren t pleasant to work with at all, and they don t go out of their way to show appreciation for your business. I ve had more issues with this mazda than I have with any Mazda that I ve previously owned. I ve been misinformed on multiple occasions on how to handle my issues, with no solution offered to me as of yet. I would never purchase a vehicle from this dealership again.

You should expect that your service experience here will decline once your vehicle is outside of his warranty. And that, is very unfortunate.