The service that I received from Baxter Ford on Bl...

The service that I received from Baxter Ford on Black Friday was beyond outstanding. My salesman Ray, understood exactly what I was in the market for, and never once showed me anything out of my budget. Beyond that, Ray went out of his way to search all Baxter Ford inventories, and went to get multiple vehicles for me to look at from a neighboring location. I was never once forced or pushed into making any decision that I was unsure or unready for. After making my decision on a vehicle, the after market salesman Andrew Fauss went out of his way to make sure that I was able to get the packages that I wanted. Additionally, the finance manager Kurt went over the details of the loan with me, and helped me to add additional insurance/warranty. Kurt called me the next day to tell me that he was able to get the interest rate from my loan to change from 7% to 2.9%! Kurt went out of his way without being asked to do so. FINALLY, when I brought my Jeep into the dealership 3 days later to have the after market products placed, I told them my concerns about a check engine light. Brett, another after market worker assured me that my concerns would be taken care of and put me into a loaner vehicle. Brett called me later that day to confirm that they were replacing a part in my vehicle, at no cost at all. Furthermore, the service department manager Paul Passauer followed up with me that same evening to make sure that I was being taken care of, and to see if there was anything else that he could assist me with other than replacing the part in my vehicle. It was such a pleasure to be able to have a car buying experience where the sales people are not pushy, or demanding, and that actually care about your overall experience and make it their highest priority to make sure that you are taken care of, at all costs. I would recommend this dealership and anyone that works there, to anyone who is in the market to buy, sell, or trade a vehicle.