Adam Smith

Review of Sterling McCall Acura

UPDATE: They called and I got what I am sure they ...

UPDATE: They called and I got what I am sure they thought was an apology. Then they gave me a bunch of excuses and actually tried to sell me the same vehicle again over the phone. I can t speak for their new car service, but the pre-owned division is not a place I would recommend anyone visit.

UPDATE: They responded to the review I posted today but they didn t actually apologize or actually contact me. I guess a one day turn around when I wasn t making them money wasn t much of a priority. They have my number and know who I am as I talked to and texted with 3 of the sales people. Looks like just more lies.... see below.

Pre-Owned Division

Simply put these guys lied to me and wasted my time. I took time off of work to look at a vehicle they were selling and it only cost ME money and time. Anything you wanna hear to get you on their lot.

I was told before I got there that they had their mechanics go over every pre-owned vehicle before they sell it.

I set an appointment, I even came on time. They "Adam the salesperson" showed me the vehicle and within 5 mins I found a pool of oil on the top of the engine. It was clearly leaking at least from the valve cover gasket. Before he noticed it he again said it had a full inspection from their mechanics. After I pointed it out to him, he told me maybe they added oil to it and that's why it was pooled in the engine.

Obviously this was a standard lie as the oil was not fresh and clean. I didn't bother to look any further as they lost my trust that moment.

Stay away from their overpriced used cars or you are just wasting your time and money on terrible mechanics that either can't spot a major oil leak on the top center of the engine, or can't use a funnel to top off the engine with used motor oil.