W

I bought an electric recliner from Hudson's Furnit...

I bought an electric recliner from Hudson's Furniture in Ocoee, FL a little over a year ago and it developed tears in material on the left arm of the chair that I reported to Hudson's Furniture. To me it was obvious it developed due to a structural failure when produced at the plant. The recliner was manufactured by Southern Motion. Hudson's Furniture contacted Southern Motion's sales rep, Dion Thornton. I sent pictures of the chair with the damage, along with S/N of the unit. They send Fast Furniture Repair service to look at the unit and advised me the unit can be repaired. They took pictures and advised me they would be in contact with me on action to be taken. Southern Motion sent the repair kit of the arm failure direct to me. Fast Furniture Repair came out and repaired the unit. The unit looks like a new unit with the repair made by Fast Furniture Repair. You have a very happy customer. Thank you! .

Comments:

No comments