K

Kelsey Miller

4 years ago

I was told when i signed up with Continental Credi...

I was told when i signed up with Continental Credit that they would have my score up within 90 days. They told me they would be working on my CREDIT. (Keep that in mind) The next 90 days destroyed my credit. They lit a fire under creditors that hadn't bugged me in 6 years and i started getting calls about stuff that was about to fall off my credit. My credit score DROPPED about 80 points. When I confronted them about it they said just to pay the creditors and told me they had never said they would work on my credit score. (What??)
After a few more months i found out i was having another baby and needed to cut costs and i decided this needed to go. I paid my last bill and told them to close my case. They waited a few weeks and then proceeded to call me EVERYDAY saying that they bill AFTER they do the work and that i owed another month. (Keep in mind i had to pay AHEAD of time to even get them started on my case???)
It doesn't matter how many times you tell them they've been paid and tell them to close the case, they still call everyday trying to weasel one more payment out of you. They will destroy your credit and steal your money and lie to you.
Oh also, good luck getting a hold of them. You'll sit on busy for an hour.
I'll be reporting them for breaking consumer laws and harassment.
Don't waste your time and money. they don't care.

**Edit**
I had a manager call me yesterday. She explained a lot of things to me and still seemed interested in helping with my credit oddly enough. She removed the remaining balance, closed the account, and gave me 2 months of continued service for the trouble. So I'll add one star for now.

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