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Booking online through the chat is a joke. Spoke ...

Booking online through the chat is a joke. Spoke to a Victor Q. in which I was very specific that I was traveling for my sons wedding in which the guy told me to book a 2 bedroom suite as it would have 2 bedrooms, 1 with a king bed and 1 with two queen beds. We spoke for quite some time and I kept asking him for the price in USD and he would convert it and he gave me the price with taxes and everything. I get the confirmation email and the amount is not correct, there is an additional $200.00 USD. Call in an without even looking up the reservation they say it is because there is additional charge for extra adults in the room. I have NEVER heard of this and feel that this should have been in his quote that he went over several times in our chat. I even emailed myself the chat to make sure things were correct. Marriott when I called the 800 number the lady said they are not going to do anything about anything and basically told me that if I didn't want to pay it that I could just cancel my reservation. It is false advertisement for a representative of your company to give someone a final rate with taxes and all without saying anything about any additional fees. Wow, really getting this vacation/ wedding off to a great start. Welcome to Canada right?

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