The flagship store is great! It's huge and has a t...

The flagship store is great! It's huge and has a ton of selection. Most of the employees are really nice and want to help you out. It's great how they'll fit you with packs here. They have tents on the floor a lot of the time so you can see what they are like set up. They have a bunch of gear they rent out too, including bear canisters, mountaineering boots, crampons, and ice axes. When you rent, you get the day before and the day after you rent (technically for pick-up and drop-off), but since you can pick up and return at any time (as long as the store is open), you essentially get 3 days for the price of 1. Plenty of parking and fitting rooms. Prices can be a little high, but the amazing return policy keeps me coming back.