Jonathan Helms

Review of Toyota of Tampa Bay

Shopping for a new car at Toyota of Tampa Bay was ...

Shopping for a new car at Toyota of Tampa Bay was an amazing experience. I went to two separate local dealers and the difference was night and day. I was helped by Nestor on the sales team and he was knowledgeable and friendly. He was very conversational and eager to help us while never feeling like he was pressuring us into a deal that we were uncomfortable with.

I didn't get the deal that I was looking for right away, but the sales manager Erik worked with me closely and we came to a deal that I was thrilled about. Erik answered every question that I could come up with very patiently. I very much felt that I was a valued customer and that Toyota of Tampa Bay wanted my business. We agreed to the final deal I would sign for over the phone. An hour later I arrived at the dealership where Nestor was already waiting for me, keys in hand with my vehicle pulled around front waiting for me. I popped in and filled out the paperwork that was all laid out for me while my wife got a manicure and watched a movie right in the dealership. We must have met a handful of the managers there as they all came up and introduced themselves and thanked us for our business. They really made us feel at home.

I enjoyed my experience so much that when a coworker said that they were looking at a Toyota SUV at another dealership I handed her Nestor's business card and told her how well taken care of we were. Toyota of Tampa Bay offers a truly wonderful car buying experience.