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Phenomenal. Major water leak discovered in my hom...

Phenomenal. Major water leak discovered in my home impacting wood flooring in our living/dining area; kitchen cabinets; and secondary bedroom. After contacting my insurance carrier to begin a claim, I was contacted by a representative from Paul Davis within 40 minutes!!!! That afternoon, a crew arrived at my residence to immediately begin the mitigation process and determining the extent of the damage and repairs to be needed. The first crew led by Scott (??) were tremendous. Patient; knowledgeable; and professional. Could not have had a better interaction. Explained everything in detail; set up all of the mitigation equipment; cleaned my home's areas that required demolition to like new; and explained the next steps. The following morning, I was contacted by Tammy who was the young lady responsible for monitoring and taking all necessary readings to ensure the processes/equipment was doing what was required. She visited twice; both times extremely professional and courteous; and again answering all questions with patience and expertise. This morning; as the equipment was removed, information she provided for next steps and the name of the next contact person from Paul Davis was GREATLY appreciated. Very professional and client/customer-centric; which I value. The communication from this company to me is outstanding........................

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