j s

Review of FAMILY ADVANTAGE FEDERAL CREDI...

I have very high expectations. Even higher for a l...

I have very high expectations. Even higher for a local credit union supposedly serving the local community. The customer service and attention to detail at this particular establishment is extremely poor. I dropped off financial information and provided a detailed explanation of the circumstances and what I was looking for. I sent several emails some of which were returned because incorrect email addresses are posted on their website. Customers expect quick answers regarding financial decisions when it takes several weeks to get an answer and your calls and emails go unanswered and you have to basically beg for response that is just not acceptable. There are a lot of banking options in our area this is definitely not one I would recommend.