Renee Roberts

Review of Paramount Hotel Times Square N...

DO NOT STAY AT THIS HOTEL. I booked this hotel at...

DO NOT STAY AT THIS HOTEL. I booked this hotel at a recommendation from Virgin Holidays. The long weekend was for a special birthday treat and I booked a deluxe King Size Room. Virgin put on my booking that it was for a special occasion and requested a nice room. The first room provided was incredibly small, there was no bath and it was dirty. On complaining we were moved to another room, which, was fractionally bigger, with a bath but this was also dirty, over looked the air conditioning unit, and there was no room for our clothes. We lived out of suitcases for 4 days. The hotel staff were rude. We also had USPS deliver a parcel to us at the hotel, which, we had to pay the hotel $10 dollars for their "handling service". You get better service and accommodation from Premier Inn. The only positive is it was a good location to Time Square.