Missi

Review of Incentive Credit Management

Worst customer relations! Made a payment and did n...

Worst customer relations! Made a payment and did not have access to a printer to print a receipt. I called to ask for a receipt which they don't provide. What?!? How can you not provide receipt for a payment that you took??? I was rudely interrupted, she spoke over me, yelled at me and hung up on by a Roxanne. When I called back and asked (again) to speak to a manager, they finally directed me to a voicemail of a manager to which I asked for a return call only to not receive one from a manager named Vanessa. So unprofessional on all accounts. No business should ever use these people for collections- they're horrible!