Wanting to buy a Bentayga, we were dealing with ...

Wanting to buy a Bentayga, we were dealing with Maria, upon arrival the car was sold, Maria said she tried to contact us, I had my doubts but did not say anything at the time, we had a look in a couple of cars which was fine. Maria then said she would call me in a week to arrange a 24 hour hire of a Bentayga.... there was no call. I phoned again today and a message was left, again no call back. You really would think that a name like HR Owen would have better customer service, this could have been such an easy sale too.... baffled.