The woman that answers the phones is always very k...

The woman that answers the phones is always very kind and eager to help give information on the process, or ETA for pictures, there was once a mess up with my childs photo payment not being received by them, but she was helpful in explaining they weren't lost forever and I could pay for them online, and when I contacted my child's school, they indeed found the payment and returned it to me. It was on the Teachers desk. I appreciate her always being very kind, when kindness is a consistency, it's from the heart, and a reflection of this Company as a whole!! Thanks!!