Krystal

Review of Iron Horse Hotel

I've never left a poor review for a hotel before, ...

I've never left a poor review for a hotel before, but this place had every chance to make things right and failed. The worst was the noise. I could hear every word that was spoken in the room next to us. It seems as though they never sealed the new walls to the old brick walls and noise passes right through the gap. So we went to the front desk for earplugs (which were supposed to be in the room) and they had none, but said they'd try to find some. They never even called us to let us know they didn't find any. There was mold in the shower, stains on the furniture, and finger prints everywhere. Service in the bar was slow and expensive. Upon check out i mentioned what a terrible night it was. The guy said sorry and that was it. I also gave him the nail that fell out of the wall when i opened the curtains...nothing. So we cancelled our brunch reservations and walked out. For $300 a night you can do better.