Watch your insurance and incoming bills. I went in...

Watch your insurance and incoming bills. I went into the ER, which is in network for my insurance, paid a $100+ dollar copay on site, and two months later I'm getting a separate bill from a Kettering Network Radiologist Inc. Must be some kind of sub-contracting going on, which is fine, but the sub-contractor should never be billing me directly in my opinion after a copay was collected at time of service. Now I have to make phone calls and try to untangle what I'm sure is a billing/insurance mess.

Update: I did get this sorted out. I had to call Soin and Kettering Network Radiologist. Kettering Network Radiologist re-processed my insurance and everything was covered appropriately in the end. It's frustrating that this is so common, I've learned this is not unique to Soin after asking some friends but I'm not used to dealing with it because I've used a lot of military health care. Upped the rating by a star because this is apparently common but I still think these things should setup in a way that patients don't have to make all these phone calls and mess around even when they have good insurance.