Jose Lopez

Review of BMW Toronto

When purchasing a luxury vehicle one would expect ...

When purchasing a luxury vehicle one would expect a salespersons willingness to lesson and understand a buyer's needs, however, I did not receive the service I was expecting. The salesperson was misinformed and was of no help. She had no answers to my questions and repeatedly put me on hold to ask the same question to the general manager. I eventually asked to speak to the general manager in hopes that she would have answers to my particular questions. She, however, was NO HELP AT ALL!! She was rude, condescending, and short with answers. Having experienced superior service at other BMWs throughout North America, BMW Toronto is the worst.