Had a really bad experience with Sunlover. We plan...

Had a really bad experience with Sunlover. We planned to go to Cairns just so we spend time at the reef. We were super excited. Both of us can get sea sickness so we contacted sunlover in advance to make sure they have the proper drugs. They advised they had complimentary ginger tablets and proper sea sickness tablets to purchase for $3/each.
Knowing that ginger doesnt work on us. The first thing we did once we got on the boat was purchase the sea sickness drugs.
However and even though we took the drugs well in advance we got very sea sick. We were so sick, we couldn't do any of the activities, we spent most of out time laying time. I was vomitting the whole time. The feel8ng was so horrible!!
By the end of the day, we realized that the staff gave us ginger tablets instead of the proper sea sickness drugs by mistake.
I wasnt happy to say the least! We spent over $600 on the both of us to get sick basically.
I contacted Sunlover for a refund multiple times as it was their fault. They have never accepted to refund us!
They care abour money more than customers!!!