Review of Downtown Honda of Spokane

4 years ago

Hello,

Hello,
I'm writing this review with my experience of Larry H. Miller for downtown Spokane. My wife and I had the delight to work with Shay Reed. Shay is a true professional and extremely personable. One cold late evening near close, in middle of December we went into Honda to just check out what the CR-V and the Pilot could hold and what it felt like to drive with no intention to walk home with one that night. Shay showed us the ins and outs of both the Pilot and the CR-V and was very helpful. Even with the fact with the dealership near close he treated us like celebrities.

When we got home we decided that we would go with the CR-V. My wife and I had no idea what we were doing but we decided to shop around for a CR-V with other dealerships. For the next several weeks I exchanged many emails with about 7 other dealerships including Larry H. Miller with Shay Reed. Shay was extremely helpful and what I liked about him is that he was patient, helpful, explained things to us, and was never rude or pushy throughout our email conversations. He built and earned our trust over many emails and negotiations. The other dealerships were exhausting, but Shay was a stand up guy. I would highly recommend Shay, and Larry H. Miller to any of my friends.

I am a teacher and we are taught to differentiate for our students and we teach them where they are at in their learning career. Shay did a great job of meeting us exactly where we were throughout the experience of buying the car. I applaud him for this which you do not see enough. Car buying can be a real chore, but Shay made it a pleasurable experience. I not only got a car in our deal with Shay but I also got a friend. Thanks for the great deal on the car and an overall five star experience.

Mark And Mary