Keith T

Review of Clinical Associates

So, I've been taking my daughter here for over 3 y...

So, I've been taking my daughter here for over 3 years with no improvement. I've always paid my 30.00 co-pay before each visit and never missed an appointment until today. I was told; I need to pay 85.00 before I can even think about scheduling another appointment. Their financial disclosure says in part; a missed or cancelled appointment MAY include a fee UP TO 85.00. I agreed to come in after my appointment time to pay the co-pay but was told; there is a 15 minute cut off time and I would have to pay 85.00. I dont understand why im being charged the max for 1 missed appointment in over 3 years. I have given this company over 3 years of loyalty and all they care about is getting paid. I told them; the company can hide behind their financial disclosure, but that don't make it right for the patient. It's a shame when a medical company cares more about their bottom line then the patient.. lesson learned...