Really poor service (NZI Business Insurance). Ever...

Really poor service (NZI Business Insurance). Everytime we ring, it takes far too long to even find our business policy - today, it took 25 minutes (on hold, with horrendously loud and awful hold music) -- just to cancel our policy. And over the years, they have sent out many duplicate invoices, all in error. The most pathetic insurance company we've ever dealt with.