Michele Smith Review of Kendall Honda
Buyer beware of extended warranties...purchased my...
Buyer beware of extended warranties...purchased my vehicle 1 year ago and salesman pushed a "bumper to bumper" extended warranty on us throwing out prices on items that may go out in future. Exactly 1 year later, a component in my engine goes out and apparently isn't covered??? My husband called yesterday and asked for the manager to call him back ASAP and we are still waiting for that phone call...is my defective part above the apparent line from bumper to bumper?? Salesman sell it as "bumper to bumper" and the are not exceptions not explained. We also told the salesman that we wanted to decline the extended warranty but he kept pushing "peace of mind" that no matter what goes out, it would be covered. (UPDATE) Manager called back and after discussion, Kendall took care of the repairs even though warranty still wouldn't cover them. Thank you Kendall for stepping up and honoring the warranty that we purchased.

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