Our night stay was difficult, but the manager is l...

Our night stay was difficult, but the manager is letting us give it another try. Perhaps it was an anomaly, the grounds are certainly beautiful.The events venue is stunning. At night though, I was willing to overlook the lack of hot water. Then I put on a sweatshirt to sleep in because there was only one thin blanket on the bed and no spare blankets on a chilly night. The air conditioning stayed on, further freezing us and it cannot be controlled in the room (?) as the maintenance staff later explained to me. But then, the fire alarm started going off every 30 seconds at 3 a.m. Front desk said they could do nothing. Maintenance wasn't in until morning. No one could problem-solve or locate a ladder to replace the battery. We had to endure the alarm every 30 seconds for 4 hours until maintenance arrived later that morning. There was no manager on the premises and front desk said they didn't know when a manager would be in. I have never written a negative review before but, as stated before, I am hoping this was a very unusual night and I plan on giving a great review if I can on my next stay courtesy of the manager. They are trying to make it right and I believe next time will hopefully be better!