Went for dessert and appetizer after eating at ano...

Went for dessert and appetizer after eating at another Ybor restaurant. We were given appetizers before our waters, and desserts without silverware. My brownie was solid in the middle from the cold ice cream sitting onto for so long. One of the guests in my party did not like her food. Myself and another guest of my party tried her appetizer and we didnt like it either. Her appetizer was the lobster bisque, whichbshebordered after the waitress said it was delicious and had chunks of lobster. It was a bland puree with absolutely no lobster chunks, sonshe sent it back. She also ordered an apple empanada with ice cream. They brought out an "empanada" that looked like it was simply apples inside of a flour tortilla uncooked. We even joked that taco bell has a better looking apple empanada. The "empanada" was sitting in a pool of melted whipped cream that she didnt ask for. How is the ice cream not melted, but the whip cream is? She refused to even taste it, and sent it back. The server came back and demanded she pay for the food. She then said she'll get the manager to come speak to us. After waiting almost 10 minutes, I go in with this particular guest sonic can retrieve my debit card (its timed parking out here, and i had to get back to my car). The waitress angrily tells the guest that WE cant come back and if she doesn't like the two items, she shouldn't be at the restaurant. I proceed to calmly tell the waitress that no one HAS to like food. She begins to go off on me, then the manager runs over and begins to go off on us as well. This should have been handled differently, and my entire party was told to never return. One of the members of my party is a faithful customer of this restaurant and is always recommending it to others.

Edit: after reading the other reviews with comments from the owner, I will not contact the owner. I now see why we were give such horrible service. Pathetic. Just hope you go on a good day if you do go.