Kristina Johnston Review of Choice recovery
I am reading all of the complaints about this comp...
I am reading all of the complaints about this company. As someone who works in medical billing I will explain this as easily as I can.
When you are treated for services in a doctor office or hospital, you sign paperwork that explains you are responsible for any charges not covered by your insurance. If you receive bills and ignore them, they do not simply "go away." You account gets reviewed and attempts are made to contact you regarding your balance. If you fail to follow up and ask why you are getting billed and you are sent to collections, that is your fault no one else. If you feel the services were billed to you in error, CALL THEM.
To the person who said it is a HIPAA violation for a collection agency to have this information: No it is not. The only information they receive is your own personal info to track you down to collect a payment you owe. (refer to the top paragraph again) Medical records are not part of the collection process. They do not need to know why you are being billed, only that you are and you failed to rectify the situation.
So the next time you get a bill in the mail...OPEN IT. Ignoring it is not in your best interest, and this can follow you on your credit report until you acknowledge this is something to be taken seriously.
Learn your insurance! Most plans have deductibles and co-insurances that is the patient responsibility. If you do not read your summary of benefits, that is your fault.
Most hospitals and doctors offices will work with you, and will even adjust their balances down and allow you to make affordable monthly payments.
Stop blaming them and start taking responsibility for your own actions. If you do not understand how any of this works, find someone who does. You have options. I have helped countless people over the years and they are always grateful for the help because they did not understand why they were billed.
And if you have medical insurance, always remember one thing: You insurance company is in the business of SAVING money not spending it. You have rights, too. Learn to advocate for yourself.
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