Olivia Saad

Review of Bonaventure Resort and Spa

I got this hotel through orbitz and ended up payin...

I got this hotel through orbitz and ended up paying full price anyway because they had 18$ resort fees per night. I called to confirm and made sure that was all, they said yes. Upon checking in, was slapped with a $100 security deposit PER NIGHT. Sercurity for what? The cheap flat screen that's not an HDTV, which was extremely disappointing. The 10 channels it did have were the worst quality and I couldn't even use my laptop to connect onto it because it did not have an HDMI input.

There is NO PRIVACY. The walls are so thin and there is a connecting door with your neighbors. You forget how much you hate the sound of screaming kids at 1am until you can hear the parents having a full on conversation. It's that thin. We asked to be moved and were, until a couple hours later a new guest arrived. You can hear the door slamming and the kids talking.
Becoming intimate is a nightmare when your neighbors are a breath away.

Wifi was slow and horrible, luckily it wasn't a business trip.

Bathroom is covered in granite, beautiful to look at but a huge hazard. The shower had a glass door that let water soak the floor. After using every towel to dry, still nearly slipped on the tiny drip on water by the sink. The only thing I liked in this hotel was the bidet.

Pool side doesn't have enough chairs or umbrellas, there is nothing covering you from the Florida heat.

BREAKFAST IS NOT FREE! We unknowingly paid 15$ per person for their breakfast buffet. We paid tip because they gave us coffee, but it really was not the type of breakfast I would've paid for.

Good luck traveling through the maze to get to the actual hotel. So many small turns and it's so dark, we ended up getting hit right before we checked in.

I wanted to cry it was such a horrible experience. This is probably the worst hotel I have ever stayed in. I will never go back.