POOR SERVICE! ... is waiting for import documents ...

POOR SERVICE! ... is waiting for import documents from China .... TNT was at the door when I was not there, but left no message .... I do not know that they have been ... documents were apparently now for a few days at TNT and the documents are now on the way back to China ..... TNT says: if you are not there we will not leave a message .... you must follow your shipment yourself via the internet ...... right from the start ..... it is not our job to leave a message at your address that we have been