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This company is highly unprofessional and unreliab...

This company is highly unprofessional and unreliable. I scheduled an installation through Lowe s, no one showed up on the scheduled day. I called Lowe s and they said the had no explanation or notes why the guy did not show up. Several days later I received a call from Renee. I didn t think that the experience could get worse, but it did. She insisted that someone was there and they left because no one was home- I explained that I was home all day and have a ring door-bell- no one came. At this point she became very rude and I asked Renee to speak to a supervisor, she escalated quickly, starting, I m the office manager, I m all you ve got, do you want to schedule or not. Meanwhile in the background there is an incessant cackle laugh of another lady. At that point I told Renee that I would be calling Lowe s to which she responded by mocking my voice and parroting. I will never do besides with this company and would suggest you do not either. Overall, distasteful, unprofessional, and uncouth.

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