stephanieb1213

Review of Essentials Spa and Salon

I am currently suffering from heart failure and aw...

I am currently suffering from heart failure and awaiting transplant, because of this I have to Continuously walk around with a bag full of medicine injected into my arm. It's very visible everyone can see. Anyways I arrived a little early in order to. Fill out paperwork I was very descriptive with my situation on paperwork. They made Me wait a whole hour as they rudely whispered amongst themselves about my paperwork. After waiting so long they told me I needed clearance from my doctor I said no problem call him he'll fax something over now. They said no they want an official letter or document. So I basically sat there for one hour in excruciating pain while they whispered instead of them being straight forward and professional about their concerns. Thanks!!!!! Very disappointing, very unprofessional and very rude!

Also I'd like to add, the place was very nice, the receptionist very nice, the owners wife was being a b*#% to the receptionist, and it was wayyyyy to cold in this place, you might as well become an Eskimo to go there. Ugh so annoyed!!!!!!!!