This dealership is a tale of two departments. The ...

This dealership is a tale of two departments. The sales staff (our salesman was Wayne) is very helpful, knowledgeable and friendly. The service department is the opposite. I called this morning regarding a propane leak. Was told the service manager was the only one authorized to discuss further repair options and that he/she would get back to me today. Approaching the end of the work day, I reached out again. The service manager could not be bothered to return the call, but I got a TEXT MESSAGE that they were unwilling to discuss it further.