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Ana Retamal

3 years ago

I have been going here for many years. Went in to ...

I have been going here for many years. Went in to get running shoes replaced. Had to wait for 10 minutes for someone even though the place was COMPLETELY empty. Once a person started to help me she left to take care of other people at the register even though there were two other workers there. I understood when she went because the other guy did not understand how to credit their reward system but then she checked out two more customers while I was waiting. Fed up, I decided to leave and said "I think its a bit rude for you to take care of other customers while I am there waiting". She replied "It's not my fault no one else is here" . This even though another employee was standing right next to her.

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