I bought my power recliner in September of last ye...

I bought my power recliner in September of last year and I love it. Unfortunately, my new puppy loved the cords and chewed them to bits. I emailed the company and got a quick reply from Mike. After a couple of messages back and forth, Mike let me know that they would be sending me replacement parts (free of charge!) and I should expect them in a few days. Sure enough, the parts arrived and a few days after that my husband installed the motor and the rest of the parts, including a power button with a USB port that I didn t have before .
I am extremely satisfied with the chair and the service, and I will definitely purchase another Southern Motion product.